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Communities > MaxiDiag Elite > MD802 > login failed
login failed

1872 Views 3 Replies Latest reply: 2015-12-17 02:38:57


  •   Level 2   
    (24) points
    shaun13
    2015-12-15 20:48:13
      Hi just downloaded software update V6.34  but won't let me login keeps saying failed?
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-12-16 01:21:42 (Reply to:shaun13)

     Hi, have you double checked the paasword for your Autel ID? Would you please send screenshots about errors to support@autel.com if same issue persists.
    Reply

  •   Level 2   
    (24) points
    shaun13
    2015-12-16 17:09:40 (Reply to:Autel Support)
      Still same issue says account name or password error ? put in right details but not letting me log in.Tryed to reinstall and when i click on set up it now says  unable to load module error code 32.
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-12-17 02:38:57 (Reply to:shaun13)

     Hi, errors like yours are rare. Please send screenshots to support@autel.com for confirming. Thanks!
    Reply
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